Exchange Policy: If not defected or damaged jewelries shall be exchange at market current price with no deduction.

Refund policy: Refunds will be made only if the item is in good condition without any defects. The refund is based on the current market price and a 10% refund fee will be deducted from the amount.

Current price: purchased price in addition to 100% growth in dollar rate will be considered only for the raw material (70% of price is raw materials)

Maintenance: All diamonds purchased shall be controlled and polished (free of charge) by Goharbin every 12 months. (All changes during repairs are recorded on the warranty card)

  • Customer must accept responsibility of the condition of their purchases if the product is not controlled every 12 months.
  • Guarantee services may only be provided to the purchaser themselves upon the presentation of the warranty card.
  • Guarantees shall be voided in case jewelries are taken to any center for repair and/or service.
  • Jewelries shall unconditionally be fully refunded within 24 hours.

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