Exchange Policy: If not defected or damaged jewelries shall be exchange at market current price with no deduction.
Refund policy: Refunds will be made only if the item is in good condition without any defects. The refund is based on the current market price and a 10% refund fee will be deducted from the amount.
Current price: purchased price in addition to 100% growth in dollar rate will be considered only for the raw material (70% of price is raw materials)
Maintenance: All diamonds purchased shall be controlled and polished (free or charge) by Goharbin every 9 months. (All changes during repairs are recorded on the warranty card)
- Customer must accept responsibility of the condition of their purchases if the product is not controlled every 9 month.
- Guarantee services may only be provided to the purchaser themselves upon the presentation of the warranty card.
- Guarantees shall be voided in case jewelries are taken to any center for repair and / or service.
- Jewelries shall unconditionally be fully refunded within 24 hours.